Features : Managing online security

Bill Munroe
Director of product marketing at NetegrityBill Munroe shows us how, by utilising the defense in depth
principle, organisations can greatly reduce the risks of delivering
high value FX services over the Internet.
Over the past 5 years, the global foreign exchange market has been
transformed from inefficient client server, phone and fax processes
to a totally Web based highly automated trading service with
advanced straight through- processing capabilities, real-time
buyer-side quotes and complete settlement confirmation and SSI
data. A leading global financial institution reported that total FX
transaction times were reduced from 2 days to less than 5 minutes
with the rollout of their online FX Trading solution. The
implications of the decreased transaction times means that banks
can effectively increase the number of transactions processed
thereby increasing top line revenue, while at the same time
decrease transaction costs increasing profitability.
The Internet systems also creates significant risks not least of
which is security. The Internet is plagued with weekly reports of
malicious hacking, virus attacks, denial of service attacks,
identity theft and fraud. So the question that IT and business
managers alike must ask is, Can the risk that offering high value
financial services through the Internet creates be managed to a
level that makes its use a sound business decision?
To answer this question, one needs only to look as far as the
financial industry itself. Every leading financial services
institution already offers highly valuable services over the
Internet including FX Trading solutions and even more sophisticated
financial portals. Companies like Bank One, eTrade, Merrill Lynch,
HSBC, Morgan Stanley and ABN AMRO all have aggressively and
successfully deployed web based services including highly valuable
FX trading systems. What these companies have learned is that there
is no single easy answer to managing security, but if an
organization can understand and manage the risks as part of an
overall security strategy, then the Web offers an unparalleled path
to competitive advantage.
Understanding the Risks
IT managers must understand and protect against the vulnerability
of using the Internet by understanding both the types of risks they
will face and from whom they will face them. The most notorious and
well-publicized risk comes from hackers, but the majority of real
risk and damage actually comes from misuse by legitimate end-users
including customers business partners, and most of all employees of
your own organization.
Identity Theft and Internet Fraud
Identity theft is defined as the wrongful obtaining and using of
someone else's personal data in some way that involves fraud or
deception, typically for economic gain. There are many ways thieves
exploit identity theft, including opening new financial accounts
under the stolen name or changing an account address and then
cleaning out the account. Identity theft can be accomplished with
as little user information as a users name and social security
number. The challenge here is that this information is often
available to hundreds of employees at financial institutions, with
very few internal checks and balances to assure that private data
is not being made public. Recent cases of employees taking part in
identity theft include; company employees selling user identity
information to thieves, employees fraudulently using the
information for their own gain, to employees unwittingly leaving
private content on a computer screen or print-out that is copied by
another person and fraudulently used. Identity theft and fraud are
manageable risks, but require a coordinated security effort that
combines the management of technology, process, and training. This
coordinated security effort is often referred to by the military
term, defense in depth.
Defense in Depth
Defense in Depth, when applied to managing online security, is the
principle of combining your network architecture, security
infrastructure, and security processes together to form an
integrated defense that keeps your mission critical applications as
far away as possible from any potential threat. The defense in
depth strategy creates a highly potent security system that will
discourage hackers and minimize exposure to identity theft and
fraud. This article will focus on the newest layer of a defense in
depth strategy, commonly referred to as Identity and Access
Management (IAM).
Identity and Access Management
IAM is a relatively new, but crucial layer in managing online
security for large distributed organizations, and is the key to
enabling organizations to secure access to enterprise information
assets and manage the identities of users accessing those assets.
It combines authentication management, access control, user
administration and resource provisioning to create a comprehensive
and efficient approach to managing account identities in a
heterogeneous environment. The goal of IAM is to establish a
logical, policy based security system that can uniformly enforce
security policies across all Web facing applications for all users.
Because of its centralized administrative features IAM produces an
impressive ROI. For example, in a Gartner analysis of a company
with 6 applications and 50,000 customers, an IAM solution produced
a 375% ROI and a 9-month payback period.
IAM consists of two complimentary layers, one being administrative
the other being runtime enforcement. The administrative layer
consists of user administration and the provisioning of users to
resources. The runtime enforcement layer is comprised of a set of
shared services that dynamically determine who the user is
(authentication) and what the user can do (authorization) as users
attempt to interact with resources. The enforcement layer is
provided by an access management solution that enables IT managers
to define security policies that link user entitlements stored in
user directories to Web facing business applications.
Runtime Enforcement Layer
An IAM solution replaces the traditional practice of hard-coding
security into the business logic of backend applications. By
centralizing all authentication and entitlement management,
companies can greatly reduce the complexity involved in managing
large distributed environments. The use of an access management
solution enables companies to improve access for external users and
tighter levels of control over Internet users on the basis of their
identities and relationship with the organization. IAM solutions
offer a set of shared services including:
Authentication Management
One of the greatest challenges facing IT managers administrating a
large distributed network of Web facing applications is determining
the value of each application, who (what types of users) will
access the applications, and what authentication scheme is required
to protect each application. Is a simple password policy
appropriate, or are stronger controls needed? Access management
solutions enable IT managers to match the value of each application
based on the services they offer and protect them with the
appropriate authentication system, all from a central management
point.
Authorization Management
Authorization management is the practice of enabling access to the
right resources for each user. This service is based on security
policies that bind users to resources. Authorization management
provides an integrated authorization mechanism capable of enforcing
security policies across multiple Web applications with granularity
to protect objects, files, transactions and the Web pages through
which they are accessed. It also results in single sign-on
functionality for users, which drives savings for both the IT and
help desk organizations and for the users themselves.
Session Management
A key security feature of an access management product is keeping a
user positively identified after they have been authenticated. This
is done through session management, and utilizes ei
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